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Our team takes great pride in our product and our service.
In fact, we offer 125% cash back guarantee for any customer who is unsatisfied with the quality of their purchase.
We have offered this guarantee since April of 2010 and have yet to have a single product returned due to quality concerns.
Please call us or e-mail us within 7 days of receipt with specific questions, comments, or concerns regarding your order. We will go to any reasonable length to ensure you are pleased with your ExceptionalSheets.com experience.
Please note: This does not apply to returns due to customer error or change in preference. (i.e. Ordering an incorrect size or color by accident)
ExceptionalSheets.com Return Policy
We will do everything that we can to make sure returning your product is not necessary, but we realize that sometimes there are factors that are out of our control. With our goal of creating the best shopping experience of any company online, we want to do whatever we can to make sure that your return is as quick and easy as possible.
If you are unhappy with your purchase in any way, please call us at 1-800-977-7433 or email us at firstname.lastname@example.org for a full refund of the purchase price or for an exchange for a different item. We have a "no questions asked" return policy, so feel free to call or email us with any problems at all that you have with your order. Our Customer Service Team is here to help!
Please send returns to the following address:Exceptional Sheets, LLC8401 Baumgart Rd., Ste AEvansville, IN 47725