Our team takes great pride in our product and our service.
In fact, we offer 125% cash back guarantee for any customer who is unsatisfied with the quality of their purchase.
We have offered this guarantee since April of 2010 and have yet to have a single product returned due to quality concerns.
Please call us or e-mail us within 7 days of receipt with specific questions, comments, or concerns regarding your order. We will go to any reasonable length to ensure you are pleased with your ExceptionalSheets.com experience.
Please note: This does not apply to returns due to customer error or change in preference. (i.e. Ordering an incorrect size or color by accident)